Things That Make You Go hmmm…





We recently spent time working with a client about social media and how it fits into their overall communications strategy. This organization had “dabbled” in social media (their words) but had never fully committed to it and they wanted to know a) if they should commit and b) if they should, then how.



The CEO is a smart person. He is connected within his industry, he is well-liked and well respected, and there are interesting things going on at this organization. The CEO has his own Twitter account, which has been silent for several months now. There are a few hundred followers – not a huge amount by any standards, but the followers are relevant to this organization. They are representatives from government, journalists, others in the same field, and board members; there aren’t many clients or customers. The organization itself (the brand) has a Twitter account as well. It has more followers than the CEO, but has been pretty silent over the past few months. It is this account that focuses on their target market.



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We had one final Fast Take Friday from Paris to show you. It was at the Arc de Triomphe where it is incredibly busy with traffic (so much traffic), people (so many tourists) and that particular day wind! So much wind that it overpowered our little Flip Cam’s microphone and made the video unusable.



This technical issue brings up a key point in what we do as communicators. Our Fast Take Fridays are important to us. We plan them out carefully, deciding what topics are relevant, why they matter to you and what tips and hints to share. The ones we did in Paris were a bit of a bonus and I have to admit, I took the technical aspects for granted. Something we never do on a client project.  This technical issue actually allows me to talk about the value of planning and the importance of it.



The magic of a great communications initiative is in the planning—whether it is a video, a brand journalism campaign, an article, media relations outreach, speech writing or any kind of writing for that matter, a town hall event (or any event), a communications audit, an issue and crisis communication plan…well, you get my drift. You have to be prepared for the what ifs—because in our world, if you don’t have a Plan B, Plan C and Plan D, you are going to find yourself overwhelmed and reacting, rather than proactively making strategic decisions and shifting your efforts to generate results.



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