So, after purchasing a $50 gift card, I knocked on the drive-thru window and told the ladies working what I was up to. I would be sitting in my van in the parking space directly in front of the window, watching people’s reactions as they found out they didn’t have to pay for their order.
I don’t know who was more excited about this – them or me! Honestly, one of the ladies working was having so much fun with this, she was shouting out the reactions to me as people drove away. “That guy wants to make sure he’s in your will!” It was awesome!
You’re probably wondering what I observed. Well… I saw many smiles and much confusion. I saw a man pay for his order anyway (which one of the employees had told me people often do in this situation – they don’t feel right taking it for free when someone else might need it more). I think I saw one or two customers leave a tip. Many people just looked completely confused as they were trying to figure out what was happening. Someone mentioned that it might be a Just for Laughs gag and was looking for the hidden camera. The biggest smiles came from the older generation, and oh – we got a horn honk or two!
This experience left me feeling amazing. I think it really made the employees’ day as well.
Something I notice every time I do a Random Act of Kindness for AHA is that we all seem to have a real need for connection. I didn’t want anyone to know that I was the one who had bought the coffees, but I did want to see how it affected the recipients. And the employees said that many desperately wanted to know who had done this. Where is she? Who is she? But they kept it top secret. No one had any idea that I was sitting right there in front of them, in the old Dodge Caravan.
In doing something nice for someone, I think the only thing we really want in return is to feel something… to know we’ve made a difference. We aren’t looking for a pat on the back, but we do need to feel the impact of what we have done. I was craving those smiles! And people seem to have a real need to give back and to say thank you. It’s been a constant theme each time I’ve done this and I’m very thankful to AHA for once again giving me the wonderful gift of giving.