Online Communications

AHA Can Write

Shel Holtz has a very interesting piece on whether writing is a core skill for a professional communicator. He did a round up, asking several strategic communications professionals for their take and their responses are thoughtful and relevant. It’s an interesting topic and this piece is definitely worth reading.

AHA TAKE

There are some communicators who focus more on the actual craft of writing in their day-to-day work than others, but I can’t imagine that a professional communicator doesn’t need solid writing skills to do their job. Communication is at the very foundation of what we do (we are called communicators, after all) and words are the building blocks for communication. No matter how we communicate – through speeches, newsletters, meetings, video, webinars or any other form – at some point, there is writing involved. To be able to write clearly means that you can think clearly and that’s where it all begins – developing a strategy, defining the message and identifying the tools.

I think that there are different levels of writing well. There are some people that are gifted storytellers; these people can bring the information being shared to life. Their words engage. Others write in a more “corporate” manner, providing just the facts in an informative and straightforward way. Different things apply to different projects or initiatives. However, I strongly believe that if a person doesn’t have, at the very least, the basic skills – including spelling, punctuation and grammar – they will have a real challenge as a communicator.

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We’re big fans of Chris Brogan. He has a down-to-earth approach to marketing and he isn’t afraid to say what he thinks, even if it isn’t the most popular opinion. He has an interesting blog post on location-based social media applications. This created a bit of discussion in our Vancouver PR agency.

AHA Take

Overall, consensus is that we can’t quite find the business use for these location-based social media applications yet. At this point, I can’t think of any of our clients that would benefit. We don’t have any retail clients at the moment and will look much closer at these tools when we do.

On Friday afternoons (especially in the summer), we like to slow down and engage in discussion on how we can provide additional value for clients through new approaches. We don’t bill this time to our clients, it’s just us taking something like Foursquare and having a brainstorm on how it might be used for a client. It lets us get our creative juices flowing and it lets us think out of the box – sometimes way out of the box!

There are times when this brainstorming leads to something that benefits a client and there are times when we just keep hitting dead ends. I think hitting the dead ends is valuable. Knowing what doesn’t work is as important as knowing what works, in my opinion.

What’s your take? Are location-based social media applications something you would use – either personally or professionally?

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Old Spice - AHA Creative blog post

Photo credit: Pavel Ševela / Wikimedia Commons

There has been quite a bit of buzz recently about the Old Spice social media campaign that has the Old Spice Man replying via video to tweets. The campaign is funny, it’s smart and it showcases just what can be done with social media when you develop a kick ass strategy and identify what the right tools are to deliver on it.

I am sure that a case study on this campaign’s success will appear somewhere in the near future. It would be great to hear from the people who created the campaign on what their objectives were, how this campaign did in their eyes and what benefits the brand received from this unusual and humorous approach to social media.

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There is a good video presentation by Todd Blecher of Boeing on Vimeo. He references Star Wars and Obi-Wan Kenobi to showcase how Boeing evolved their social media outreach from “snoringly” boringly technical to real, authentic, interactive and (oh my gosh!!!) personal.

You have to get through some ads and sales stuff to see the video. It’s worth it to see how a highly technical BIG company grew into an effective approach to social media.

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At AHA, we’re big fans of Danny Brown. He has a great blog post that lists 52 Cool Facts About Social Media. We don’t want to steal Danny’s thunder – and we do want you to check out his blog…but below are just a few of the cool facts:

  • There are more than 100 million active users currently accessing Facebook through their mobile devices.
  • The average Facebook user is connected to 60 pages, groups and events.

Is your organization on Facebook? Should your organization be on Facebook? Have you looked at the challenges and opportunities for your organization on Facebook?

  • Twitter gets more than 300,000 new users every day.
  • There are more than 600 million searches on Twitter every day.

Are you monitoring Twitter, even if you aren’t actively tweeting? Is Twitter of value for your organization? Are employees of your organization on Twitter in a personal or professional way?

  • There are more than 70 million users worldwide on LinkedIn.
  • 80% of companies use LinkedIn as a recruitment tool.
  • LinkedIn receives almost 12 million unique visitors per day.

How can your organization benefit from using LinkedIn?

Danny tells us more about Facebook, Twitter, LinkedIn as well as a few other stats and facts that are very interesting. This post helps put social media use into perspective…it’s worth a read.

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