Communications

Often when we speak with clients, we see that they have fallen into the trap of thinking that they need to use a blog in the most traditional way—external, writing everyday without fail. Depending on the objectives, you might want to set up a time-limited blog that deals with a specific topic or topics. You could also develop an ongoing blog with a range of guest bloggers that augment the lead blogger. Or you could have an internal facing blog that connects your leadership team with staff.

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A new year is always good to review what you, as an organization and as individuals, did well the year before and what you could improve upon. Here at the AHA office, we’ve been doing a pretty strong inventory of 2009. We turn seven in 2010 and while it might not be a typical “milestone” number, we’re quite excited about our upcoming anniversary on April 1. (We know, April Fools Day!)

During our period of “taking stock,” I was also given the task of writing a proposal for a potential new client. I love writing proposals and plans, learning about a new organization and, sometimes, a new field. I found myself thinking about some of the key learnings we have taken away from last year as I wrote the proposal.

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Kami Huse at Communication Overtones has a great blog post on why Twitter Is Making Us Lazy. She hits the nail on the head with this post while she reminds us that social media is just a tool. Great public relations is about creating a strong relationship with your stakeholders. It is about sharing ideas, thoughts, a vision and, in some cases, explaining why the people in an organization took or didn’t take a specific action. Tools like Twitter, Facebook, blogs and other social media networks or tools assist in the dissemination of information and are meant to help create a discussion. The key words there are “assist” and “help”—they don’t replace every other tool. Speaking with people is important. Telephone calls, meetings, conferences, town halls—all of it matters.

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