2011




At AHA, we love media relations. That’s not necessarily a common thing among communicators. I know many PR people who don’t like the media relations aspect of their job at all. In fact, I have had several senior communicators laughingly say they are so glad that they don’t have to do that anymore (since they got the manager, director, or VP title).



That comment always surprises me. Pitching journalists, producers, bloggers – everyone that has a role in sharing a good story – is one of the most challenging, rewarding and FUN things we do here at AHA. We have a solid crew here when it comes to identifying and telling an organization’s story in an interesting and compelling way. We have a defined process of how we develop a story idea, which media we target with the idea or angle, and when. It is all planned out – and every component matters.



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HSBC has developed an online editorial style website that uses brand journalism. There are differing opinions on the value and benefit of the site. I have to say we lean towards the side that says this is a great site. I think it can be easy to criticize without taking into context that it is brand journalism – not journalism. While the stories should be credible, balanced, multi-faceted and provide value, it is still a brand that is responsible for creating this content.

Step by step, we are moving into a more credible approach to sharing the stories of our organizations.

This article is worth a read and the site is worth a visit.

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I was fortunate enough to attend a Vancouver CPRS breakfast event where Gillian Shaw, Digital Life Reporter for the Vancouver Sun, spoke about what it is like to be a journalist in the age of social media. It was an excellent event – well run, interesting and I walked away feeling like I had learned something valuable. Gillian Shaw is an excellent speaker – full of knowledge, authentic and she gives the audience information, knowledge and her experience. She isn’t there to impress, she is there to share and provide insight. (Which means she ends up impressing.)



Gillian had a lot of insight into how the world is changing and how we as communications professionals can make the most of this. One of the areas that she talked about was the online newsroom. The online newsroom is a component, in my opinion, of brand journalism and it is a hugely effective tool for an organization.



We’ve all made use of (and in some cases still are using) media kits. Most of us have, at some point, created b-roll for media use and provided images on a disk. The online newsroom holds all of the information that would normally be in a media kit – and more. It allows your organization to become a “media outlet” on its own, because these days, you aren’t just informing and showcasing your news to journalists – you are making it available to all stakeholders online. An online newsroom can have interviews with key subjects about a topic (including industry and community leaders and other relevant individuals), it can provide a range of photos (for web and print usage), it provides facts and stats. It can provide editorial style articles, brief profiles, and industry overviews and “state of the industry” forecasts. And, as Ms. Shaw pointed out, some organization’s online newsrooms even provided suggested tweets about their organization. I have to admit that when she first said that, I was skeptical – but the more I thought about it, if the tweets are accurate, interesting and aren’t self-promotional, I don’t see why not.



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