For some reason, we are experiencing an increase in those time-wasting, frustrating, painful calls from telemarketers that try to sell you something that you don’t want and you don’t need. We’re also getting companies that want us to send business their way because “we’re good” and “your clients would be happy using our services.” (Really? Is that why I get up in the morning? To introduce you, someone I don’t know, to the clients we have built strong relationships with over many years???)
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What it’s really like at AHA
Reputation management and social media
I’ve written about this before and will write about it again… Be careful what you put on social networking sites—professionally and personally. If you wouldn’t want to see it on the front page of your local newspaper, don’t put it up.
The people on my Facebook page represent a range of relationships to me. Some are close friends, other acquaintances, others are former colleagues and some I have only met either briefly in person or not at all. It’s a bit like a neighbourhood coffee shop where there are a lot of different people hanging out.
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Communications lessons from Wallace the Llama
[caption id="attachment_63" align="alignright" width="295" caption="Wallace and Ruth"][/caption]
We’re doing some (early) spring cleaning at the AHA office. As we go through files, media coverage binders and jump drives, we have the opportunity to reflect a little on campaigns and projects from the past. This week, we came across the files for one of our favourite creative campaigns. In the early days of AHA, we were fortunate enough to be asked to work on a documentary series called Healing with Animals, produced by Mystique Films. This was a fabulous series that focused on how animals help humans heal.
We wanted traditional media coverage for the launch of the series. (This was back before social media was as widely accepted as it is today… Seems like a million years ago, but in reality we’re only talking about seven years.) We also wanted ongoing coverage as well. We were fortunate that the filmmakers (Mary Bissell and Chris Bruyere) were out-of-the-box thinkers and “got” what we wanted to do, because we used a creative approach that took a bit of a leap of faith on their part. (Which is why we loved working with them!)
One of the segments focused on Wallace, a llama that would visit homes for the elderly. It turns out that Wallace loved people and that seeing a llama in their lobby created a positive reaction in some of the elderly, especially those suffering with dementia. Quite often, the surprise of seeing Wallace would pull the person into a period of reality. They were able to interact, converse and connect in a way that they normally struggled with due to their condition. Wallace loved the attention and the people he visited loved him.
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