January 2015

TEDxBCIT_Black_V1_miniHere at AHA, we regularly write speeches and presentations for clients. I really like digging in and understanding what the client wants to communicate, what the objective of the speech is, who the audience is, and how they will take in the information. It’s a process of discovery that is quite interesting. There is always something to learn and usually a challenge or barrier to overcome in getting the message heard.

For the past couple of months (which is never how long we have to write a client speech – they usually need a much quicker turnaround than that), I have been working on my TEDx Talk. I will present it as part of the TEDx BCIT event this coming Saturday, January 24. It has been an interesting process for me to develop this speech – and I really appreciate the advice and feedback I have received on everything from my outfit to speech content and speaking pace. This has been a great opportunity for me to learn and improve – something I am always looking to do.

There is a great deal that goes into writing any speech and this one is no exception. It took about 30 hours to write and revise it to the point where I was confident it had a strong message. I have rehearsed it for about 10 hours (it’s a 15-minute speech) – that includes rehearsing it on my own, taping it and delivering it to family, friends and colleagues – and deciding what to wear was another couple of hours with a stylist.

Here at AHA, we believe that if we are going to do something, we need to do it right. I am looking forward to speaking on Saturday – and I have to admit – I am also looking forward to Saturday night, when I don’t have to worry about it anymore.

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ThinkingToday’s blog post is short and sweet – and I hope there is a takeaway in here for you.

Don’t believe everything you are told or read. Use critical thinking to go through what is being presented, shared, told or provided to you – and verify that information. There is always more than one side to a story. Fact checking is not always done with mainstream media articles or for pieces uploaded to the web and – even if you are hearing it from someone in person – they could have an agenda.

We are working with a client that has an issue. He works in a highly competitive industry – and one that seems to think it is a good business strategy to level accusations at competitors. One of the challenges that he is facing is that there is information online about his business dealings. It is inaccurate and, in some cases, completely wrong. Potential clients, investors, contractors, employees, media and other stakeholders Google him, see this negative information, and some of them believe it is true. It is incredibly frustrating for this client. He wants to set the record straight, but preconceived opinions hamper that effort.

Over time, his actions will speak louder than words. But for the moment, as he takes his business to the next level, this is an issue that we have to deal with. There are several options for us to shift perception of him and we are doing that, but it takes time and effort. We will be writing a case study on this client and how we helped to re-establish a good reputation once we have gone through the process and achieved our goals.

In the meantime – don’t believe everything you are told or read. It’s important to verify facts and to use critical thinking to ensure you aren’t being manipulated as a part of someone else’s misunderstanding, miscommunication, errors or agenda.

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TEDxBCIT_Black_V1_miniWe are pleased to report that AHA CEO Ruth Atherley will be presenting at TEDx BCIT on January 24, 2015. Ruth has identified that in this 24/7 connected world, doing the right thing all the time is much easier and more effective than having to face the destruction of your reputation and potentially your business.

Ruth is excited about the opportunity and looks forward to hearing and meeting the other speakers.

 

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Happy New YearHappy New Year! From everyone at AHA – we wish you a happy, healthy and prosperous 2015.

In the AHA office, we have been talking a lot about 2015 and what it will bring in the world of communication. It is clear to us that this year will bring PR, branding, social media and marketing together – even more than it already is.

I think we have been fortunate because we have been involved in the online world for so long – close to fifteen years. We recognized where corporate and organizational communication was going a long time ago and have always been working towards a blended approach, with strategic PR and brand leading the strategic communications approach (which should include social media and marketing).

Building relationships with your stakeholders and communities has always been at the heart of public relations. And that is what the world demands now – relationships. Whether it is in branding, marketing, advertising, social media or PR – people want an authentic connection with the brand and the people who work at an organization.

There are no longer two worlds for a CEO or president – their personal life runs into their professional life and vice versa. If an organization only uses social media to push information out – it isn’t going to be effective. If ads are only about what the company wants to say rather than what the consumer wants to hear, they won’t work. (And if they don’t have some kind of social media component – there isn’t much chance of building any kind of connection or community.)

“Integrated” might be the word of the year when it comes to what we do for our clients. We need to blend PR, branding, social media and marketing so that you are speaking with the same voice, messaging and positioning, allowing your target market, stakeholders or community hear from you through a diverse range of platforms in a way that is engaging and interesting to them.

We strongly believe that this is the year for strategic engagement with stakeholders, customers or clients, and your communities. We are excited to help our clients achieve this through a blended approach that produces results and is budget-effective.

This year is going to be great for AHA and for our clients!

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