I came across a fabulous blog post on Ragan.com today that spoke to my anxiety and concern. It was like the writer knew how I was feeling and was speaking directly to me. Believe me, it’s worth a read. Especially in these sunny, beautiful days of summer.
The Reality of the Situation
In today’s AHA Fast Take Friday Ruth is outside the office talking about understanding the reality of the situation with your communications campaigns.
More Than Words
As communicators, it is important to understand visual communication. We don’t work in isolation – and more and more, we’re expected to have at least the basic skill set in this area. It is important to be able to work with photographers, videographers, illustrators and print and web designers – to clearly understand what they do, why they do it, and how to communicate with them.
There is an excellent piece that showcases 25 guidelines for great visual communication on Ragan.com. It’s worth a read.
The Importance of Meeting Facilitators
In today’s AHA Fast Take Friday Ruth talks about the benefits of having a person outside your office facilitate meetings and workshops for your organization.
The Power of Relationships
I questioned this person a bit further. Even though AHA doesn’t distribute releases that aren’t written by us, I asked to see the release so I could understand what this person wanted to promote. It was five pages long, filled with corporate speak and industry jargon. And, as far as I could see, there was no news value. When I explained the fact that we aren’t a news release distribution service and identified the challenges in the release, this person then asked if we could just develop a media database for them of all the journalists we know and they would distribute it. He went on to explain that he needed to create some media relationships and wanted to do that as quickly as possible. I did my best to explain how it doesn’t work that way, but I am not sure that he understood what I was trying to tell him.
At our PR agency, media, blogger and social media relationships are an important component of what we do. We spend a great deal of time and effort on this. We have established strong, positive relationships in a wide range of areas including travel/hospitality, entertainment, food and beverage, education, non-profit and government to name a few. As we build our relationships with journalists, bloggers and influencers, we build our clients relationships with them as well. We set up information meetings, we help our clients provide relevant information (which is not always about them), we provide access to interviews with senior people at client organizations, and we make sure there are images, information, facts and stats ready and available to their deadlines. We get our clients to participate in social media and to authentically connect with their communities.
We follow journalists on Twitter, connect on LinkedIn and even on Facebook (sometimes – but that’s a different blog post). We read their articles every day, we watch their newscasts, we listen to the radio shows and we spend a lot of time online to see what is going on. We engage on social media sites with influencers (never disguising who we are, by the way). It takes time and effort. We work at it. And we get results for our clients.
You can’t just casually hand over relationships like those and expect that it would work that way. And the fact is, even if you could, we wouldn’t.