BP’s Crisis Communications

Posted by Ruth Atherley of AHA Creative Strategies on June 07th, 2010

There are many discussions online and, I am sure, in offices all over the world, about what BP is doing regarding its crisis communications.  It has been a very hot topic in the AHA office as well.

One of the key points in our discussions is how much the world has changed because of social media. Technology and the online conversations happening all over the world mean that, as communicators, we have to evolve how we deal with an issue or a crisis.

There are many articles and blog posts out there about the crisis…