Leadership
Posted by Ruth Atherley of AHA Creative Strategies on October 20th, 2011
There have been good articles written recently (The Globe and Mail and BC Business) that talk about Air Canada and the Canadian Union of Public Employees (CUPE) labour negotiations and how Facebook played a strong role. Both articles are worth a read, whether you work in a union environment or not. They are proof that social media is a key tool in your organization’s communication. It’s here to stay. Even if you are engaging and facilitating open and relevant discussion, groups will still form (and are forming at this very moment) without your input. At the very least, you need…
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Posted by Ruth Atherley of AHA Creative Strategies on September 13th, 2011
There are times when good is good enough. This may sound odd coming from a small agency that prides itself on exceeding expectations and delivering excellence every single time. It might even sound a little hypocritical. I think it’s realistic and smart business.
There are times when the excellence comes in the moving forward component – in joining the conversation, in engaging with stakeholders, in reaching out and opening the door for discussion. Over the years, I have seen several client organizations get stuck – and I mean stuck – in rewriting speeches, articles or entire websites over and over…
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Posted by Ruth Atherley of AHA Creative Strategies on May 02nd, 2011
As many regular AHA blog readers know, we are big fans of Brian Solis. He is a smart guy who “gets” social media and is able to explain it in a straightforward manner in a business context. If you haven’t discovered Brian, read his book Engage or keep up with his blog. The information he shares is valuable and there are few people in the social media world, in my opinion, who can clearly explain the how to of both strategy and execution – and the why behind it. He is a thought leader and he…
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Posted by Ruth Atherley of AHA Creative Strategies on April 04th, 2011
At AHA, we are communicators. Quite often that means that we work with our clients on projects that they want to share with stakeholders – either internal or external (and often both).
Sometimes, our role with them is to assist in developing communications vehicles – a website, an online newsroom, a Facebook or Twitter page or other social networking presence along with a strategy. Other times, we work with them on a business project and to help develop a communication strategy around it. Quite often, we are brought in at the start of the project and asked to contribute to…
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Posted by Ruth Atherley of AHA Creative Strategies on December 29th, 2010
It seems like a long time since I wrote an AHA blog post. We’re back in the office preparing for the new year. It’s been an exciting year for us here at AHA and we’re looking forward to 2011.
One of the topics of conversation that we’ve been having at our Vancouver PR agency revolves around exceptional customer, client or stakeholder service. For us, exceptional service is a priority. How we work with our clients, our AHA Crew, our suppliers and others is important and our focus on this area is reflected in the success of our…
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Posted by Ruth Atherley of AHA Creative Strategies on October 20th, 2010
Now that the 33 Chilean miners are above ground and safe and sound, it is interesting to look back at their ordeal and review how it was handled and what that might mean for the miners in the future. Movie deals? Book deals?
I have to admit, I was obsessed with this story. And, from the sounds of it, so was a great deal of the world. I think that the reason for this is that there was ongoing, honest communication being put out about what was going on and there was a realistic hope of a happy ending.
The…
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Posted by Ruth Atherley of AHA Creative Strategies on June 10th, 2010
Mat Wilcox of Wilcox Group announced yesterday that she is closing her shop. In the world of a Vancouver PR agency, that’s big news. There have been several iconic Vancouver PR agencies close over the past year, including our good friends at QUAY Strategies.
The women that began these agencies are smart and innovative and are moving on to different chapters of their lives. I think it is important for those of us who have learned from them, looked up to them and modeled ourselves after them in so many different ways, to take a moment to acknowledge…
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Posted by Ruth Atherley of AHA Creative Strategies on January 21st, 2010
There is an interesting article in AdAge.com about the Royal Caribbean Cruise Line’s decision to continue to make a scheduled stop at a private resort in Labadee, Haiti. It’s a pretty strong article with a great deal of criticism from PR pros. As I was reading it, I was wondering where the other side was…there are no quotes from PR pros saying that they “get” why Royal Caribbean made the decision to continue to make stops in Labadee.
As I read the piece, I was thinking that I must not be reading this article right because I would…
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Posted by Ruth Atherley of AHA Creative Strategies on July 27th, 2009
There has been a great deal of coverage on the acquisition of online retailer Zappos.com by Amazon. I had the privilege of hearing Zappos CEO Tony Hsieh speak earlier this year at the Ragan Social Media Conference in Las Vegas.
I have to admit that when I saw Tony’s name on the program as a keynote and realized he was speaking about corporate culture, I wasn’t that excited about it. However, you can’t deny that Zappos.com has a great reputation as does Tony, so I went to see him speak because, well – he was there and so…
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Posted by Ruth Atherley of AHA Creative Strategies on May 01st, 2009
There is a very interesting blog post at techpresident.com focusing on the tech side of Obama’s first 100 days in office. Don’t let the word “tech” throw you off – the technology used is important, but it’s just a vehicle for communication and conversation. As a communicator, this article hits some key points that you will find relevant.
In speaking at events, delivering workshops and collaborating with clients – many of the points touched upon in this article come up. Obama has made a commitment to move toward a more open and transparent form of Government – and…
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